Herff Jones fully warrants the ring and simulated gemstone to be free from defects in workmanship and/or material at the time of delivery. If your college ring cannot be repaired or replaced under these terms, a refund will be allowed. In addition, the following services will be performed at NO CHARGE: resizing; replacement of broken or defective simulated stones; restore the original finish of ring; change of grad year date while still in school; clean and polish. If you have questions concerning your ring repair, please contact Warranty Services at warrantyservices@herffjones.com or contact us at (800) 451-3304. For complete information, visit our ring warranty page.