Herff Jones fully warrants the ring and simulated gemstone to be free from defects in workmanship and/or material at the time of delivery. If your class ring cannot be repaired or replaced under these terms, a refund will be allowed. In addition, the following services will be performed at NO CHARGE: resizing; replacement of broken or defective simulated stones; restore the original finish of ring; change of grad year date while still in school; clean and polish. Herff Jones LIMITED LIFETIME WARRANTY only applies to rings purchased in or after 1986. All repairs, including resizing, restoration of the original finish, stone replacement, stone change, etc., are chargeable repairs when not covered under our warranty protection plan.
If you have questions concerning your ring repair, please contact Warranty Services at warrantyservices@herffjones.com or contact us at (800) 451-3304. For complete information, visit our ring warranty page.