1) We will issue 100% credit for all unused diplomas for orders placed before February 1st.
2) We will issue credit for up to 10% of the diplomas shipped for orders placed before March 1st.
- To be deemed eligible for credit, an order must be submitted with complete and final information – namelists and signatures must be finalized without any additional changes to qualify.
- Diplomas must also be returned within 1 year of the graduation date to receive credit.
- Blank and mini diplomas are not eligible for return.
- Customers have 1 year to dispute invoices. Invoices older than 1 year will not be accepted for billing adjustments. Customers have 3 years to dispute taxes charged.